Forum Agenda

7:30 am

8:30 am

Forum Opening
Presentation of Colors - Fairfax Co., VA Public Safety Communications Color Guard
 
Welcome - George Rice, Executive Director, iCERT
 
Introduction of Morning Speaker - Kevin Murray, Chair, iCERT; President and CEO, Mission Critical Partners

8:40 am

8:55 am

Forum Overview
Allen Amis, Treasurer, iCERT; President, 9-1-1 Inc.

9:00 am

Panel 1: A Culture of Social Media: Expectations for Access to Emergency Response
Moderator: John Melcher, Board Member, iCERT; President & CEO, The Melcher Group
 
Key questions to be examined:

• How has social media changed the landscape of emergency management and response, and the way in which people communicate, interact with and respond to the world?
• How does the emergency management and disaster response community use social media tools to respond to disasters and save lives?
• How can public safety professionals meet and manage the public's expectations of response capabilities?

Panelists:
Kim Stephens, Lead Blogger, iDisaster 2.0
Clarence Wardell, Ph.D., Research Analyst, CNA Safety & Security
Anthony Martwick, Public Safety Vertical Application Solutions Architect - Western U.S., Verizon Wireless
Jeffrey Phillips, Emergency Mgt Director, Los Ranchos de Albuquerque, NM

10:15 am

10:30 am

Panel 2: Policy Development: Crafting Regulatory Tools and Governance Processes
Moderator: Paul Fahey, Secretary, iCERT; Director, Association and Government Affairs, Cassidian Communications
 
Key questions to be examined:

• What laws or policies exist to provide guidance for agencies and emergency responders who use these technologies?
• What policy gaps or legal issues need to be addressed regarding liability, privacy and copyright?
• What guidelines and processes need to be crafted regarding use of social media tools within the organization and externally concerning the release and management of information?

Panelists:
Mark Whittington, General Manager, Worldwide Public Safety & National Security, Microsoft
Lee Dunn, Director of Government Affairs, Google
Chris Abraham, President, Social Ally
Alan Shark, Executive Director, Public Technology Institute

11:45 am

Keynote Speaker: Dave Carroll, Singer-Songwriter, Blogger, Social Media Innovator and Volunteer Firefighter
 
Introduced by Bill Hinkle, Senior Vice President, Intrado, Inc.

12:15 pm

1:15 pm

Solutions Demonstrations/Mini-Expo & Networking Opportunity:
Session Introduction by: Kim Scovill, Board Member, iCERT; Senior Director, Legal & Government Affairs, TeleCommunication Systems, Inc.
 
Product Demonstrations:
Frequentis
Intrado
Rave Mobile Safety
TeleCommunication Systems
 
Informational Displays:
DHS/OEC
IJIS Institute

2:30 pm

Panel 3: Now & Then: Practical Steps and Meeting Expectations
Moderator: Devery Thumann, Business Development Manager, Public Safety Applications, Motorola Solutions, Inc.
 
Key questions to be examined:

• What are the relevant challenges to the adoption and use of social media tools in emergency response (liability, privacy, resources needs, etc)?
• What solutions can be developed now to address challenges and to further foster the development of beneficial processes and guidelines?
• How can local, state, federal and international authorities, and the general public, assist one another in ensuring that social media tools have a lasting positive impact on emergency communications?

Panelists:
Bill Schrier, CIO, City of Seattle
Colin Goddard, Spokesperson, Brady Center; Nat'l Campus Safety Act
Crystal McDuffie, Manager, Comm Center & 9-1-1 Services, APCO
Bill Delaney, Program Manager, Social Media & Community Life Safety, Montgomery County, MD, Fire and Rescue Service

3:30 pm

3:45 pm

Key Examples and Brainstorming Session:
Moderator: Joel McCamely, Board Member, iCERT, Senior Vice President, L. Robert Kimball & Associates

4:45 pm

Forum Summary and Next Steps:
Don Brittingham, Board Member, iCERT; Vice President, National Security and Public Safety Policy, Verizon

5:00 pm