Forum on Social Media & Emergency ResponseIndustry Council for Emergency Response Technologies

Forum Agenda



7:30 am
Continental Breakfast
8:30 am
Forum Opening
Presentation of Colors - Fairfax Co., VA Public Safety Communications Color Guard
Welcome - George Rice, Executive Director, iCERT
Introduction of Morning Speaker - Kevin Murray, Chair, iCERT; President and CEO, Mission Critical Partners
8:40 am
Opening Remarks
8:55 am
Forum Overview
Allen Amis, Treasurer, iCERT; President, 9-1-1 Inc.
9:00 am
Panel 1: A Culture of Social Media: Expectations for Access to Emergency Response
Moderator: John Melcher, Board Member, iCERT; President & CEO, The Melcher Group
Key questions to be examined:
  • How has social media changed the landscape of emergency management and response, and the way in which people communicate, interact with and respond to the world?
  • How does the emergency management and disaster response community use social media tools to respond to disasters and save lives?
  • How can public safety professionals meet and manage the public's expectations of response capabilities?
Kim Stephens, Lead Blogger, iDisaster 2.0
Clarence Wardell, Ph.D., Research Analyst, CNA Safety & Security
Anthony Martwick, Public Safety Vertical Application Solutions Architect - Western U.S., Verizon Wireless
Jeffrey Phillips, Emergency Mgt Director, Los Ranchos de Albuquerque, NM
10:15 am
Coffee Break
10:30 am
Panel 2: Policy Development: Crafting Regulatory Tools and Governance Processes
Moderator: Paul Fahey, Secretary, iCERT; Director, Association and Government Affairs, Cassidian Communications
Key questions to be examined:
  • What laws or policies exist to provide guidance for agencies and emergency responders who use these technologies?
  • What policy gaps or legal issues need to be addressed regarding liability, privacy and copyright?
  • What guidelines and processes need to be crafted regarding use of social media tools within the organization and externally concerning the release and management of information?
Mark Whittington, General Manager, Worldwide Public Safety & National Security, Microsoft
Lee Dunn, Director of Government Affairs, Google
Chris Abraham, President, Social Ally
Alan Shark, Executive Director, Public Technology Institute
11:45 am
Keynote Speaker: Dave Carroll, Singer-Songwriter, Blogger, Social Media Innovator and Volunteer Firefighter
Introduced by Bill Hinkle, Senior Vice President, Intrado, Inc.
12:15 pm
1:15 pm
Solutions Demonstrations/Mini-Expo & Networking Opportunity:
Session Introduction by: Kim Scovill, Board Member, iCERT; Senior Director, Legal & Government Affairs, TeleCommunication Systems, Inc.
Product Demonstrations:
Rave Mobile Safety
TeleCommunication Systems
Informational Displays:
IJIS Institute
2:30 pm
Panel 3: Now & Then: Practical Steps and Meeting Expectations
Moderator: Devery Thumann, Business Development Manager, Public Safety Applications, Motorola Solutions, Inc.
Key questions to be examined:
  • What are the relevant challenges to the adoption and use of social media tools in emergency response (liability, privacy, resources needs, etc)?
  • What solutions can be developed now to address challenges and to further foster the development of beneficial processes and guidelines?
  • How can local, state, federal and international authorities, and the general public, assist one another in ensuring that social media tools have a lasting positive impact on emergency communications?
Bill Schrier, CIO, City of Seattle
Colin Goddard, Spokesperson, Brady Center; Nat'l Campus Safety Act
Crystal McDuffie, Manager, Comm Center & 9-1-1 Services, APCO
Bill Delaney, Program Manager, Social Media & Community Life Safety, Montgomery County, MD, Fire and Rescue Service
3:30 pm
Coffee Break
3:45 pm
Key Examples and Brainstorming Session:
Moderator: Joel McCamely, Board Member, iCERT, Senior Vice President, L. Robert Kimball & Associates
4:45 pm
Forum Summary and Next Steps:
Don Brittingham, Board Member, iCERT; Vice President, National Security and Public Safety Policy, Verizon
5:00 pm
Close of Meeting
Event Sponsors
Gold Level
Silver Level
Bronze Level
Cassidian Mission Critical Partners
Motorola Solutions TeleCommunication Systems TCS True Position
Intergraph The Digital Decision Winbourne Consulting

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